Terms & Conditions
Terms and Conditions
1. Introduction
Welcome to Only Vans. These Terms and Conditions govern your use of our website and the purchase of vehicles from us.
By accessing this website or purchasing a vehicle from us, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
Only Vans is a vehicle sales business based in Middlesbrough, United Kingdom.
2. About Us
Only Vans is a family-run business specialising in the sale of used commercial vehicles across Middlesbrough and the North East of England.
3. Use of Website
You agree to use this website only for lawful purposes. You must not:
Use the website in any way that breaches applicable laws or regulations
Attempt to gain unauthorised access to our systems
Introduce malicious software or harmful data
Misuse the website in any way that could damage or impair its functionality
We reserve the right to suspend or terminate access if these terms are breached.
4. Vehicle Listings
All vehicles listed on our website are subject to availability.
We make every effort to ensure that:
Vehicle descriptions are accurate
Images represent the actual vehicle
Pricing is correct
However, errors may occur. We reserve the right to:
Correct any errors or omissions
Withdraw any vehicle from sale at any time
Refuse or cancel orders if information is incorrect
Mileage is recorded at the time of listing and may increase slightly due to test drives or vehicle movement.
5. Pricing
All prices are displayed in GBP (£) and may include or exclude VAT, as specified.
We reserve the right to change prices at any time without notice. The price confirmed at the point of sale will be honoured.
6. Deposits
A deposit may be required to reserve a vehicle.
Deposits are typically non-refundable unless otherwise agreed in writing
A vehicle will only be reserved once the deposit has cleared
We reserve the right to relist the vehicle if the balance is not paid within an agreed timeframe
7. Payment
We accept payment via bank transfer, debit/credit card, or other agreed methods.
Full payment must be received and cleared before the vehicle is released or delivered.
8. Vehicle Condition
All vehicles are sold as described and inspected prior to sale.
As most vehicles are used, they may show signs of wear and tear consistent with age and mileage. Customers are encouraged to:
Inspect the vehicle before purchase
Request additional photos or videos
Arrange an independent inspection if desired
9. Test Drives
Test drives are available by appointment and subject to:
Valid driving licence
Proof of insurance (where required)
Compliance with our insurance terms
We reserve the right to refuse test drives at our discretion.
10. Warranty
Some vehicles may be supplied with a warranty, either included or available at additional cost.
Warranty terms will be provided separately and may vary depending on the vehicle.
Unless stated otherwise, vehicles are sold without warranty.
11. Consumer Rights
If you are purchasing as a consumer, your rights are protected under the Consumer Rights Act 2015.
This includes the right for goods to be:
Of satisfactory quality
Fit for purpose
As described
Nothing in these Terms limits your statutory rights.
12. Distance Sales
If you purchase a vehicle without viewing it in person (e.g. online or over the phone), you may have rights under the Consumer Contracts Regulations 2013, including a 14-day cooling-off period.
Details of cancellation rights and return conditions will be provided at the point of sale where applicable.
13. Delivery
Delivery may be available at an additional cost.
Delivery times are estimates and not guaranteed
Risk transfers to the customer upon delivery or collection
14. Returns and Refunds
Returns are handled in accordance with UK consumer law.
If you believe a vehicle is faulty or not as described, you must contact us as soon as possible.
Refunds or remedies will be assessed in line with your legal rights.
15. Limitation of Liability
To the fullest extent permitted by law, Only Vans shall not be liable for:
Indirect or consequential losses
Loss of business, revenue, or profits
Any issues arising from misuse of the vehicle after purchase
Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.
16. Data Protection
We process personal data in accordance with our Privacy Policy.
17. Intellectual Property
All content on this website, including images, text, and branding, is owned by or licensed to Only Vans and may not be used without permission.
18. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page.
19. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.