Privacy Policy
Privacy
1. Introduction
Only Vans is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us.
2. Who We Are
Only Vans is a vehicle sales business based in Middlesbrough, United Kingdom.
For any data protection queries, you can contact us at:
Email: [insert email address]
Address: [insert business address]
3. What Information We Collect
We may collect and process the following types of personal data:
Information you provide to us:
Name
Email address
Phone number
Address
Enquiry details (e.g. messages about vehicles)
Information collected automatically:
IP address
Browser type and device information
Website usage data (via cookies and analytics tools)
Transaction-related information (if applicable):
Payment details (processed securely via third-party providers)
Purchase history
4. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide customer support
Process vehicle purchases and transactions
Arrange viewings, test drives, or deliveries
Send important updates regarding your enquiry or purchase
Improve our website and services
Comply with legal and regulatory obligations
We will only use your data where we have a lawful basis to do so.
5. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
Contract: To fulfil a vehicle purchase or related services
Legitimate Interests: To respond to enquiries and improve our services
Legal Obligation: To comply with laws (e.g. accounting, fraud prevention)
Consent: For marketing communications (where applicable)
6. Marketing
We may send you marketing communications if:
You have opted in to receive them, or
You have previously enquired about or purchased from us (soft opt-in)
You can unsubscribe at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
7. Sharing Your Information
We may share your data with trusted third parties where necessary, including:
Payment providers
Finance companies (if you apply for vehicle finance)
Delivery partners
IT and website service providers
We do not sell your personal data to third parties.
8. Data Security
We take appropriate technical and organisational measures to protect your data, including:
Secure servers and encrypted connections (SSL)
Restricted access to personal data
Regular monitoring for vulnerabilities
9. Data Retention
We only retain your personal data for as long as necessary:
Enquiry data: typically up to 12–24 months
Transaction data: up to 6 years (for legal and tax purposes)
After this period, data is securely deleted or anonymised.
10. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)
To exercise your rights, please contact us.
11. Cookies
Our website uses cookies to improve your experience and analyse website traffic.
You can control or disable cookies through your browser settings.
For more information, please see our Cookie Policy (if applicable).
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Only Vans
Email: [insert email]
Address: [insert address]
15. Complaints
If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
Phone: 0303 123 1113
Only Vans is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us.
2. Who We Are
Only Vans is a vehicle sales business based in Middlesbrough, United Kingdom.
For any data protection queries, you can contact us at:
Email: [insert email address]
Address: [insert business address]
3. What Information We Collect
We may collect and process the following types of personal data:
Information you provide to us:
Name
Email address
Phone number
Address
Enquiry details (e.g. messages about vehicles)
Information collected automatically:
IP address
Browser type and device information
Website usage data (via cookies and analytics tools)
Transaction-related information (if applicable):
Payment details (processed securely via third-party providers)
Purchase history
4. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide customer support
Process vehicle purchases and transactions
Arrange viewings, test drives, or deliveries
Send important updates regarding your enquiry or purchase
Improve our website and services
Comply with legal and regulatory obligations
We will only use your data where we have a lawful basis to do so.
5. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
Contract: To fulfil a vehicle purchase or related services
Legitimate Interests: To respond to enquiries and improve our services
Legal Obligation: To comply with laws (e.g. accounting, fraud prevention)
Consent: For marketing communications (where applicable)
6. Marketing
We may send you marketing communications if:
You have opted in to receive them, or
You have previously enquired about or purchased from us (soft opt-in)
You can unsubscribe at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
7. Sharing Your Information
We may share your data with trusted third parties where necessary, including:
Payment providers
Finance companies (if you apply for vehicle finance)
Delivery partners
IT and website service providers
We do not sell your personal data to third parties.
8. Data Security
We take appropriate technical and organisational measures to protect your data, including:
Secure servers and encrypted connections (SSL)
Restricted access to personal data
Regular monitoring for vulnerabilities
9. Data Retention
We only retain your personal data for as long as necessary:
Enquiry data: typically up to 12–24 months
Transaction data: up to 6 years (for legal and tax purposes)
After this period, data is securely deleted or anonymised.
10. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)
To exercise your rights, please contact us.
11. Cookies
Our website uses cookies to improve your experience and analyse website traffic.
You can control or disable cookies through your browser settings.
For more information, please see our Cookie Policy (if applicable).
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Only Vans
Email: [insert email]
Address: [insert address]
15. Complaints
If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
Phone: 0303 123 1113